Support
Write to us
Tell us what you were doing and what happened, and which iPhone and version of iOS you have.
During the beta
Take a screenshot while you’re in the app, and TestFlight offers to send it to us with a note. You can also open TestFlight, choose Mimamori and tap Send Beta Feedback.
If the app says to sign in to iCloud
Your people are reached through iCloud, so the people face needs the phone signed in. In Settings, sign in with your Apple Account, then check that iCloud is on for Mimamori under your name, iCloud, Saved to iCloud. The app notices as soon as the phone is signed in.
If an invitation link opens nothing
Install Mimamori first, then open the link again from the message it came in. The invitation is waiting in the app, with one question: who asked you.
If someone you invited still says Invited
They haven’t accepted yet. Tap their card and choose Send the invitation again; the same link goes out however you like.
If you don’t see someone’s ensō
Each person decides whether their ensō is seen. Someone who shares nothing shows the app’s own ensō, full, and it never dims: nothing about their day leaves their phone unless they choose.